AI Art - FAQ

Do I need to understand crypto currency in order to use it?

You don’t have to know cryptocurrency in depth, you can just treat it as any fiat currency that you use in daily life. The difference is that you have to store your password securely to prevent loss of your fund.

What is the difference between sending bitcoin though other wallets compared to yours?

We provide faster transaction confirmation in seconds instead of hours compared to other wallets. But they are all bitcoin in general.

I lose my password, what should I do?

You can just use the “forget my password” to retrieve your password back.

What is your Cryptocurrency deposit processing times?

Currently we only support BTC and USDT. Please refer you this page for further information.

I’m a small and medium company that wants to accept bitcoin for my customer, what should I do?

You can just integrate our SDK or contact our sales for further enquiry.

People say Bitcoin is used for criminal activities, what do you think?

Just like fire can be used to harm people or used to cook food, it depends how you use it. We use it within legal perimeter and in small amount. Illegal activities such as money laundry involve large sum of money, our transaction amount is so much smaller compared to that and we use it in industries that identity is known, so we do not have such legal problem. But if you find something unusual, please let us know.

I find some unusual activities that look suspicious, what should I do?

Please collect more information and contact us.

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